Contact Us

Whether you spotted an outdated welcome offer, want to flag a state-eligibility change, or just have a question about how the sweepstakes model works, this is the place to reach us. We read every message that comes in through our contact channels and use reader feedback to keep our reviews of platforms like Crown Coins, SplashCoins and the rest of our ranked list accurate and current.

What we can help with

We're a research and comparison site covering sweepstakes casino apps — not an operator, and not a gambling business ourselves. That means there are things we can help with, and things you'll need to take up directly with a platform. Here's how that breaks down:

• Content questions — corrections to a review, questions about an offer's terms, or requests to cover a platform we haven't reviewed yet.
• Site feedback — issues navigating 60x30tx.com, broken links, or suggestions for what would make our comparisons more useful.
• General inquiries — questions about how sweepstakes casinos work, how Gold Coins and Sweepstakes Coins differ, or what "no purchase necessary" actually means in practice.

What we can't do is manage your account, process a redemption, verify your identity, or resolve a dispute with a specific operator. Those requests need to go to the platform's own support team, since only they hold your account details and can act on them.

Account, redemption or billing issue? Go to the operator first

If you have a problem with a deposit, a stuck Sweepstakes Coin redemption, a login issue, or a question about a specific promotion's terms, the fastest route is always the operator itself. Every legitimate sweepstakes casino publishes a support contact — usually a help center link, an in-app chat, or an email address — inside the app or on its own website. Since redemption thresholds, identity verification requirements and processing times vary by platform, only the operator can look into your individual account and resolve it.

We're independent of every brand featured on this site, including the ones ranked above, so we don't have access to player accounts and can't intervene in an operator's decisions.

Before you write in about an offer

A few things help us answer faster if your question is about a welcome bonus or promotion:

1. Note which platform and which specific offer you're asking about — terms differ across operators and can change without much notice.
2. Check the operator's own terms and conditions page first, since redemption limits, eligible states and verification steps are usually spelled out there in full.
3. If you believe an offer we've listed is outdated or incorrect, tell us the date you checked it — that helps us verify and update the page quickly.

We double-check offer details as part of our ongoing review process, but promotions at sweepstakes casinos can be adjusted or withdrawn by the operator at any time, so what's live on a platform may occasionally differ from what's shown on a comparison page.

Questions about eligibility or state availability

We get a steady stream of messages asking whether a given platform is available in a reader's state. Availability at sweepstakes casinos is decided state by state and can change as operators adjust which states they serve or as state-level rules shift. We're glad to point you toward publicly available information, but we can't give legal advice about whether a particular site is permitted for you personally — that's a question to check against the operator's own eligibility list and, if you're unsure, your state's current guidance. Our Responsible Gambling page and Terms and Conditions page cover more on how we approach these topics.

Who this site is for

Sweepstakes Casino Apps is written for adults comparing sweepstakes casino apps — players who want to understand how the dual-currency model works, what a welcome bundle actually includes, and which platforms are worth a closer look. If that describes what you're trying to figure out, our About Us page explains how we put this list together and how we approach ratings like the ones shown above.

A note on what we don't take on

We don't process payments, verify identities, or hold customer funds, so we can't assist with anything that requires access to your account. We also don't offer legal, tax or financial advice — if you have questions about whether prize redemptions are taxable in your situation, that's worth checking with a tax professional or official state guidance rather than relying on a comparison site. Ratings on this page reflect our own editorial research into welcome offers, game libraries and site presentation; they're not a substitute for reading an operator's full terms before you sign up.